Frequently Asked Questions

Can vanity 800 numbers help me make and save money?

Definitely! Because your vanity number brand makes it easy for customers to reach you, it will improve your bottom line. And, catchy 1-800 toll-free numbers will also increase response rates for your media marketing or direct response advertising. That translates to a lower cost per person reached and big savings! Find out more with our easy to use calculator.

Are 800 telephone numbers a good investment for small companies?

Yes! 1-800 toll-free numbers are not just for big corporations. Even your small business can enjoy the increased calls and business growth that a 800 service delivers. Want proof? Crunch some numbers with our handy calculator.

How long does it take to set up a vanity phone number?

The average implementation of a toll free vanity number takes between five to ten days depending on the scope of your project. (For example, a more complex 800 number routing system may take longer to set up.) Need to move more quickly? Just let us know.

What's the best way to answer the calls I receive on my vanity 800 numbers?

We'll work closely with you to identify the best implementation of one or more 800 vanity numbers to support your business goals. Find out more about call routing options

What areas will my toll free vanity number brand serve?

We'll work with you to determine the geographical range (by area code) for your vanity number. Then, once your 1-800 toll-free numbers are in action, you can view call tracking data to find out which areas perform best

Will my toll-free numbers work nationwide?

Not all 1-800 numbers are available nationally. That's why we implemented our Exclusive-by-Market program to allow you to secure 800 telephone numbers for your targeted area. But- if your business requires a national vanity number, Dial 800 is the single best resource to help you find one. In Canada? Dial 800 can connect you to a powerful vanity phone number that reaches Canada and even the Caribbean, if that’s what your business requires.

Will my 800 number work on mobile phones?

Great question! Mobile phones are, by definition, mobile and so sometimes your customer's dial in 800 number suggest they are in a different geographic region than they are. That's why we offer a call routing system that’s sophisticated enough to take your mobile callers into consideration. We know that every call is important, and we’ll make sure you don’t miss any!

Can my vanity 800 number be forwarded to another number?

Certainly. Learn more about our call routing options here.

Can I get a temporary toll free vanity number?

Yes you can. We'll set up your vanity number to operate as long or as short as you want it to operate

Can I also get 888/877/866 numbers?

We at Dial 800 can hook you up with toll-free numbers beyond 800. We recommend, however, that you use these toll-free vanity numbers to supplement your main number and not as your core vanity 800 number brand. Contact us to find out more.

How will I know if my 800 service is helping my bottom line?

We offer a wide range of real-time reports that will help you monitor the success of your vanity 800 number brands.

Is there a limit to how long can I use my vanity 800 number?

There is no limit! We understand that vanity number is the bridge between you and your customers and at Dial 800, we make sure that bridge is open 24/7 and for as long as you want it.

Can Dial 800 get me a matching domain name for the web for my 800 number?

A matching domain name (For example, 1800HARDWOOD.COM) is a great way to unify your branding message and support your vanity 800 number brand. If it’s available, we'll get that domain name for you. We can even enable shared 800 telephone numbers to share domain name, ideal for customers that employ our Exclusive-by-Market programs. How's that for one-stop-shopping?

How do I access my 800 service account?

Customers can access their account by clicking here

How do I get started getting my own vanity number?

Click here to get started now! Get Started Today!